Provisioned and administered a Microsoft 365 tenant to modernize collaboration and security—covering tenant setup, identity, email, storage, device management, and ongoing compliance operations.
- Tenant & Domain: Initial provisioning, custom domain verification, DNS records (MX, SPF, DKIM, DMARC), baseline admin roles.
- Exchange Online: Mailbox creation & migration (IMAP/cutover), transport rules, anti-spam/anti-phishing, retention & litigation hold.
- SharePoint & OneDrive: Site architecture, permissions, secure sharing, retention labels, backup/restore coordination.
- Teams Governance: Policies for meetings, messaging, apps, and external access; lifecycle for teams and channels.
- Identity & Security: Entra ID (Azure AD), MFA, Conditional Access, Password Protection, Defender for Office 365, DLP, sensitivity labels.
- Endpoint Management: Intune enrollment, compliance policies, app protection (MAM), Windows update rings, device baselines.
- Operations & Automation: License optimization, audit & alerting, PowerShell & Power Automate workflows, change/runbooks.
Tech: Microsoft 365 • Exchange Online • SharePoint • OneDrive • Teams • Entra ID (Azure AD) • Intune • Defender for Office 365 • PowerShell • Power Automate • DNS/DKIM/DMARC/SPF